To place an order of any of our products, simply call us at 301-990-8706 or toll free 1-888-495-3772. We will process your order as soon as we receive it. If you place your order before 2:00pm EST, you will receive your order within 24 to 48 hours (excluding weekends and back ordered items).
JESSA Medical Supplies, Inc. will send your order by ground carrier to any address in the US. You will receive your order usually within 24 to 48 hours (excluding out of stock items and weekend order)
JESSA Medical Supplies, Inc. offers a convenient flat shipping fee of $6.00 on most of our products of any quantity, excluding bulk cases of incontinent and ostomy products. An order of $250.00 or more will receive FREE shipping.
* FREE delivery on all in-stock items within Montgomery County, Maryland.
If you are unsatisfied with your order, you may return it within 30 days of the original purchase date for a refund or credit. Returns must be made in their original condition, with all the instructions, parts and packaging accompanying by the original sales receipt. You will not be issued credit for returns that do not meet these conditions (some other restrictions may apply). A small restocking fee may also apply for certain product. Please call our customer service department for further information.
If items you received was damaged or shipped in error, we will reimburse you for the delivery costs and the return shipping costs.
Due to the health and safety reasons, opened packages of incontinent, personal, hygiene and diabetic supplies cannot be returned.
To make a return, simply call our customer service department and we will process your request immediately.
Send the return to:
JESSA Medical Supplies, Inc.
112 Market Street,
Gaithersburg, MD 20878